Yes, you can. We understand that priorities shift. If you need to stop or change direction after submitting your vision, please email and call your dedicated OrLoai producer immediately. We will halt work and discuss the next steps, including any associated costs or refunds, as outlined in your service agreement
Absolutely. Your satisfaction is our priority. Your service agreement includes at least one round of significant revisions after the initial video is created. We will work with you to ensure the final product aligns perfectly with your brand and goals.
The average production timeline is 3 to 5 weeks, starting from the final script approval. This includes scripting, filming/animation, professional editing, and sound design. Your dedicated producer will provide a detailed timeline upfront.
To ensure your video is perfectly tailored, we need two things: your business and brand vision (mission, unique selling points, target audience), and your specific video goal (e.g., increase website conversions, boost social engagement).
Yes! We welcome any high-quality brand assets you may have. Providing your own logos, product shots, or brand guidelines can expedite the process and ensure greater visual consistency.